Some examples of business outcomes are given below.
Financial (save or earn money):
- New version of technology makes your organization more efficient (OpEx decreases)
- New version of technology costs you less than current version (tech CapEx decreases)
- Organization gets new capabilities which allow earning more (revenue increases)
Related to risks:
- Strategic, financial, operational, compliance or other business risks
Become better for customers or employees:
- Technology provides something, what does not directly makes profit, but increases level of customer and (or) employee satisfaction. For example, free Wi-Fi at airports or offices.